Be Bold: 

Have a bias for action.  There is not a better now than this one.  We do not shy away from competition that seems insurmountable or opportunities that feel impossible. We think outside the box, write new stories, and dare to accomplish what others only dream of.  You are empowered to make decisions and act. Do not just wonder “wouldn’t it be great if…” start living it.  When we are unsure about the next steps to take, we will start with what we know and create the path one step at a time, building confidence and momentum along the way. 

Build Relationships / Deliver Results: 

Connect with customers, partners, clients and each other to drive success. Relationships deliver results because we cannot do our jobs without each other. We dive deep to understand how and why our industry and our customers tick. We always provide great service – to consumers, to customers, to our communities and especially to each other. We take pride in knowing that we make a real difference.

Challenge and Collaborate: 

We welcome hard conversations and do not make assumptions – we ask and answer questions without fear.  We rely on each other to find solutions. Your teams should be your toughest critics, your biggest challengers and your loudest supporters.

Focus on the Outcome: 

When we focus on the results, the journey will map itself out.  Since we are outcome-focused, we do not do something a certain way because “this is how we’ve always done it.” Embrace learning curves; innovate, iterate, err, improve, repeat.

Stay Open: 

Our individual differences strengthen our team and the trust and respect we have for each other infuses passion into everything we do.  We are sincerely open to considering alternatives and we look at things through different lenses.  Opening our minds and combining our different backgrounds, experiences, world views and expertise make us savvier problem solvers and drive better results.